7 March 2019, Sofia Hotel Balkan
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The event

20th Jubilee Conference on e-Government 2019
"e-Government for Sustainable Development"
March 7, 2019, Sofia Hotel Balkan, 5 Sveta Nedelya square, Sofia, Bulgaria, Sredets hall

Organizers: ICT Media & ISACA Sofia Chapter

Under the honorary aegis of Tomislav Donchev, Deputy Prime Minister of the Republic of Bulgaria

With the cooperation of: National Association of the Municipalities in Republic of BulgariaState e-Government AgencyNetwork of Associations of Local Authorities in South-East Europe (NALAS)

European countries lead e-Government development globally, according to the United Nations e-Government Survey 2018, published in July 2019. The research includes 193 United Nations member countries from all over the world, administrations located in Europe, the Americas, Asia and Oceania. The starting point of the study is the E-Government Development Index (EGDI). There are three main pillars of the EGDI which facilitate the process of public sector digitalisation: the scope and quality of online services, status of telecommunication infrastructure and existing human capacity. Bulgaria is ranked 47th, while in 2016 it was 52nd. Thus there is positive development of the digitalisation process in the sector. In May 2018, the State e-Government Agency determined the main points of positive process development in its “Annual Plan for Development and Renewal of Information Resources in Administration and for Electronic Communications Networks and Information Systems (ECNIS)”. The document highlighted the need to accelerate modernisation and completion of shared e-Government resources.

The 20th Jubilee Conference on e-Governance will emphasize on the development of e-Government process at national and European level. The initiative will present good practices of optimisation and integration of systems, registries and platforms, their main goal being the reduction of administrative complexity in favour of citizens and business, as well as innovations implemented in different units of the government sector as a factor of sustainable development.

Traditionally the conference has been organized in cooperation with State e-Government Agency, National Association of the Municipalities in Republic of Bulgaria, Ministry of Transport, Information Technologies and Communications, Network of Associations of Local Authorities in South-East Europe (NALAS).

The targeted audience of the event is as follows: ministers, deputy ministers, chief secretaries and IT directors of state agencies, district governors, mayors and deputy mayors, IT specialists of the Bulgarian administrations and representatives of leading worldwide and Bulgarian companies in the field of ICT sector.

How the event was held in 2018


  • Tomislav Donchev

    Tomislav Donchev Deputy Prime Minister of Republic of Bulgaria

    Tomislav Donchev is a Bulgarian politician. He was Mayor of Gabrovo, Minister for the Management of EU Funds 2010-2013, Member of the National Assembly, Member of the European Parliament, Deputy Prime Minister in the last two Governments of Boyko Borisov. He has two master`s degrees in business administration and philosophy from University "Saints Cyril and Methodius" in Veliko Tarnovo, Bulgaria. He has a second major in Journalism. He specializes in Political Science in Poland and Support of High-Tech Small and Medium-Sized Enterprises and Research and Development Start-Ups at the Institute in Negev, Israel. He completed a course in Business Mentoring at the Academy of Business Mentoring in Oxford, UK. Over the years he worked in various NGOs in the field of Education and Science and was collaborator of a sociological research agency. He worked also as a teacher, editor at Radio Gabrovo, as well as an executive director of the High-tech Business Incubator Gabrovo organization.
  • Atanas Temelkov

    Atanas Temelkov Chairperson of the State e-Government Agency (S.E.G.A)

    Atanas Temelkow is a graduate of the Higher Military School in Shumen, profile "Artillery instrumental reconnaissance" -"Geodesy, cartography and photogrammetry Engineer" and the Military academy "Georgi Sava Rakovski", specialty Management automation. From 1978 to 1984 he held management positions in the Bulgarian Army. From 1986 he was appointed as Senior Assistant Head of the Automation Management Department at General Directorate "Armament and Equipment", the Ministry of Defense. From 1992 to 1998 he was Head of the TIL Automation Department of the Bulgarian Army. Since 1998 he has occupied Head of "Information Systems" Department position and from 2000 to 2011 he was appointed Deputy Head of the General Directorate "Communication and Information Systems" in the General Staff of the Bulgarian Army and Deputy Director in the Ministry of Defense. From 2011 to 2016 he is Deputy Executive Director of the Executive Agency "Electronic Communications Networks and Information Systems" (EA ECNIS) to the Ministry of Transport, Information Technology and Communications. Since December 2016 he is a Chief Secretary of the State e-Government Agency. Atanas Temelkov managed teams for elaboration of number of conceptual and strategic documents on e-Government, planning and implementation of projects of automation of management processes, communication and information systems, in the area of national security. He took part in international working groups and exercises of NATO and the EU. He was also a Member of the Board of Directors on information and communication systems of NATO. By Ordinance of the Council of Ministers dated December 28th, 2017 he was appointed Chairperson of the State e-Government Agency from January 15th, 2018.
  • Aleksandar Yolovski

    Aleksandar Yolovski Deputy Chairperson, State e-Government Agency (SEGA)

    Aleksandar Yolovski has graduated from Sofia University "St. Kliment Ohridski", having been awarded an MA in Political Sciences Prior to being appointed a Deputy Chairperson to SEGA he managed a Department with "Information Services" AD. In the period of April 2011 to July 2015 he used to be a Director of "Programming, Commerce and Contracting" Department with the "Administrative Capacity" Directorate, a Managing Body of "Administrative Capacity" Operational Program with the Ministry of Finance, a Director of "Structural Measures for European Structural and Investment Funds" of "European Union Funds Programming" at "Good Management" Directorate, a managing body under "Good Management" Operational Program with the Administration of the Council of Ministers. He coordinated the elaboration of annual indicative working programs and controlled the selection and contracting processes related to the provision of grants under electronic governance development procedures, the improvement of the electronic administrative services provided to both individual citizens and the business entities, elaboration and improvement of primary inventories for providing internal administrative electronic services. He participated in the process of prioritizing the fund-raising measures. Aleksandar Yolovski managed the elaboration the "Good Management" Operational Program, which set out the EU-funding priorities, related to implementing the administrative reform and introducing the electronic governance, including electronic justice. He took a leading role in negotiating the approval and acceptance of the operational program by the European Commission.
  • Silvia Georgieva

    Silvia Georgieva Executive Director, National Association of the Municipalities in the Republic of Bulgaria

  • Krasimir Bozhanov

    Krasimir Bozhanov Head of department "Modernization of the administration", Council of ministers of the Republic of Bulgaria

    Krasimir Bozhanov is jurist by education. He was an employee in the Ministry of foreign affairs from 2003 until 2015, where he took the position "head of legal department" and head of the department "international law and legal issues". He did a diplomatic post in the Permanent Representation of the Republic of Bulgaria to the Council of Europe in Strasbourg. From the beggining of the year 2016, he is a head of department "Modernization of the administration" in the administration of the Council of ministers of the republic of Bulgaria.
  • Annela Kiirats

    Annela Kiirats Programme Director of e-Governance Trainings, Estonia

    Annela Kiirats has been the Programme Director of e-Governance Trainings at the e-Governance Academy since 2004, sharing her knowledge on the workings of e-governance and e-democracy with senior specialists and managers from the public sector and politicians from various different countries, as well as with NGOs. In addition to developing and conducting tailor-made training programmes and organising seminars both in Estonia and in beneficiary countries, she leads international cooperation projects and lectures on e-government and its components, as well as on e-services in the government. In 2002-2003, Annela worked for the Estonian Newspaper Association. Annela obtained her Master’s degree from the Department of Informatics at Tallinn University of Technology in 2005. She speaks Estonian, English and some Russian.
  • Esma DİLEK

    Esma DİLEK IT Director of Istanbul Metropolitan Municipality

    Esma DİLEK holds a MSc. Degree in Computer Science from Boston University/USA, and a BEng. degree in Computer Engineering from Yıldız Technical University, Istanbul/Turkey. She has worked at Istanbul Metropolitan Municipality’s (IMM) Traffic Department as Deputy Traffic Manager till August 2018 and has been responsible for coordinating and managing Intelligent Transportation Systems technical team. She has taken part in developing Traffic Control Center’s web and mobile traffic applications and has interest in R&D projects where Intelligent Transportation Systems are employed for public benefit. She has completed coordinating "VITAL" Project under the Seventh Framework Programme of the European Community (2007-2013) and "Roadmaps for Energy (R4E)" Project which was an EU funded project under the Horizon 2020 programme. She has started working as IT Director of IMM since August 2018.
  • Ventseslav Kojuharov

    Ventseslav Kojuharov "e-Government" Expert, National Association of the Municipalities of the Republic of Bulgaria

  • Eduard Bodor

    Eduard Bodor Data Center BDM Central Europe, APC by Schneider Electric

    In the last 12 years Eduard Bodor has worked as Product Manager for electrical power products solutions for different companies. From 2007 he joined APC by Schneider Electric team as System Engineer. Now at APC by Schneider Electric he is focused on Infrastructure systems for medium and large Data Centers and technical consultancy for all APC and Schneider Electric products, with regional coverage. He is certified as "Accredited Tier Specialist" by Uptime Institute from 2012. He has graduated Transilvania University Brasov, Faculty of Road Vehicles and Bucharest University, Faculty of Psychology.
  • Alexander Petkov, PhD

    Alexander Petkov, PhD Director of Innovations and R&D, Acstre Software Group

    Alexander Petkov has a PhD degree in "Informatics and computer science" from the Technical University of Sofia. Before that he got a Master’s degree in "Technology Entrepreneuership and Innovation in IT" from the Sofia University "St. Kliment Ohridski" and a Bachelor degree in "Computer Engineering" from the Technical University of Sofia. Alexander is a lecturer at the Technical University of Sofia, where he teaches GIS, Computer Graphics and Computer Programming. Alexander Petkov has been working at the Acstre Software Group for 14 years. There he leads the development of innovations and new software products. He has been the manager of a multitude of projects, including the "Development of a Centralized Information System for Management and Control of the Execution of SCF Projects" (E-Podem) in 2014 for NAMRB, development of an "Information System for Energy Efficiency and Green Economy Programme (EEGEP) Projects" for the Ministry of Economics in 2012, "A System for Registration, Evaluation and Monitoring of EFF Projects" for the NAFA, "Development of ACSTRE GIS" and many more. He has participated in the definition of the "National Interface for Data Exchange between the National Systems for Project Management" in the years 2009-2010.
  • Iliya Karkamov

    Iliya Karkamov Senior GIS Software developer Acstre Software Group

    Iliya Karkamov is a senior student at the Technical University of Sofia in the specialty Applied Mathematics and Informatics. He has been a software developer in the software group ACSTRE since 2016. He is a specialist in GIS standards (WMS and WFS of OGC) and the integration of GIS solutions.
  • Miglena Kuzmanova

    Miglena Kuzmanova Business Development Manager, ESRI Bulgaria

    For more than 10 years Miglena Kuzmanova has been working at the Sales and Marketing Department of ESRI Bulgaria initially as Business Development Expert and since 2013 as Business Development Manager. Through the years, her work has been mainly focused on GIS solutions for the needs of the state and local government in the areas of e-government, energy, utilities and infrastructure, as she has participated in many of the company`s projects in these areas. Miglena Kuzmanova graduates from the Faculty of Mathematics and Informatics of Sofia University with a specialty of ‘Informatics’ and in 2005 gets a master degree of Economics at the Faculty of Business Administration and Economics (FEBA) at Sofia University. Since 2007 she has been teaching teaches GIS in FEBA where she is PhD student.
  • Alexander Madzhirov

    Alexander Madzhirov Integration & Development team, IBM Europe

    Alexander is a member of IBM Integration & Development team. He is responsible for developing the Cloud Business Partner ecosystem in Europe. Alexander has over 15 years of experience with enterprise solution software sales in the information technology industry.  Before joining the European I&D team, Alexander was leading IBM Business Process Management practice in Central & Eastern Europe. Alexander has an extensive cross-industry consulting experience from a number of IBM BPM projects.
  • Jenny Boneva

    Jenny Boneva Vice President and Chairwoman of Membership Committee, ISACA – Sofia Chapter

    Jenny Boneva has more than 12 years of experience in the areas of Information Technologies and Information Security, IT Audit and Compliance, Data Protection and IT Governance. Her career started as IT consultant/ Advisor and Auditor in one of the Big 4 leading firms in the accounting and consulting industry. Later, she focused her professional development on Information Security in the financial sector. She manages worldwide recognized certificates CISA issued by ISACA (Information Systems Audit and Control Association) in the area of audit, control, monitor and assess an organization’s information technology and business systems and CISSP certificate issued by ISC2 (International Information System Security Certification Consortium) focused on Information Security. Additionally, she has certificates related to the areas of Cybersecurity and Computer Forensics. Currently, she is Vice president and Chairwoman of Membership Committee of ISACA – Sofia Chapter.
  • Vladimir Stoev

    Vladimir Stoev Member of Cluster ITOS

  • Ivan Velkov

    Ivan Velkov Director "Product and service development, BORICA

    IVAN VELKOV is Director "Product and service development" in the payment and card operator BORICA. He has over 25 years of experience in the field of information technology for the banking sector. Before joining the company, he held a number of leadership positions: Head of "Implementation and operation at post offices" at Bulgarian Post Bank, IT Manager of Aroma EOOD, Director "IT Development" at HVB Bank Biochim, Head of "Development and implementation of IT systems" at DSK Bank. He graduated from the University of Sofia – Master’s degree in Mathematics and Informatics and from the University of National and World Economy, Master’s degree in Marketing and Management.
  • Krassimir Georchev

    Krassimir Georchev Director "Sales", BORICA

    KRASSIMIR GEORCHEV is a Sales Director at BORICA AD. He has nearly 22 years of commercial and management experience in international IT companies. From 1995 to 2000 he was part of the team of the technological giant IBM, where he built and maintained contacts with the key clients from the banking and public sector in our country. Between 2000 and 2009, again at IBM, he held the position "Technology Services Manager". From 2009 to 2015, he was a "System Integration" Manager initially at Siemens IT Solutions Bulgaria, and after the merger of the two companies, he became part of the team of Atos IT Solutions and Services. He has a Master’s degree in "Information Technologies" from the Sofia University "Kliment Ohridski".
  • Rositsa Temenugova

    Rositsa Temenugova Secretary of the South Region, Plovdiv Municipality

  • Eng. Mladen Petrov

    Eng. Mladen Petrov Director "Communication and information systems" Directorate, Ministry of interior

  • Maia Encheva

    Maia Encheva State Expert in Directorate General ‘Information Systems and Analytical Activity’ of the National Customs Agency

    Maia Encheva is a state expert in the Directorate General ‘Information Systems and Analytical Activity’ of the National Customs Agency. She has over 20 year experience in the field of the information and communication technologies, which is related to organization and management of IT projects in the area of administrative e-services, Internet and Intranet portals, information security, basic and application software, communication infrastructure and hardware platforms. She is an active participant in the activities on the implementation of the Sectoral Strategy ‘E-customs’ 2014-2020, through projects on development and introduction of institutional architecture of the National Customs Agency, which were realized under the Operational Programme ‘Sound Management’, co-financed by the European Union through the European Social Fund. Maia Encheva has a Master’s degree in Informatics from the Sofia University "St. Kliment Ohridski’.
  • Dilyan Mlazev

    Dilyan Mlazev Mayor, Elena Municipality

  • Boyan Boychev

    Boyan Boychev CEO, BMG Data

    Boyan is CEO and partner of BMG Data, a software distributor. He has over 25 years of experience in information technology and communications. Takes part in various software development projects and advises public organizations on information protection. He is also a member of the Management Board of BICA /Bulgarian Industrial Capital Association/ and has been chairman of BAIT / Bulgarian Association for Information Technology /. Master of Robotics at the Technical University of Sofia.
  • Serguei Beloussov

    Serguei Beloussov Founder and CEO, Acronis


08:30 - 09:00 Registration
09:00 - 09:50 - Official Opening:
« Tomislav Donchev, Deputy Prime Minister of the Republic of Bulgaria
« Atanas Temelkov, Chairperson, State e-Government Agency
« Silvia Georgieva, Executive Director, National Association of the Municipalities in the Republic of Bulgaria
« Jenny Boneva, Vice President and Chairwoman of Membership Committee, ISACA Sofia Chapter
« Valentina Tsoneva, Manager, ICT Media
Moderator: Dilyan Mlazev, Mayor, Elena Municipality
09:50 – 10:10 e-Government implementation in e-society of European Union - Estonian example
Annela Kiirats, Programme Director of e-Governance Trainings, "e-Governance Academy", Estonia
10:10 – 10:30 ESRI GIS platform for contemporary e-services, integration of data, systems and processes.
Miglena Kuzmanova, Business Development Manager, ESRI Bulgaria
10:30 – 10:50 Cyber protection – an essential part of e-government strategy
Serguei Beloussov, Founder and CEO, Acronis
10:50 – 11:10 The value of public services APIs across Europe
Alexander Madzhirov, Integration & Development team, IBM Europe
11:10 – 11:30 Development of shared informational infrastructure, the need of centralisation and digitalisation of registers
Krasimir Bozhanov, Head of department "Modernization of the administration", Council of ministers of the Republic of Bulgaria
11:30 – 11:50 Coffee Break
Moderator: Rositsa Temenugova, Secretary of the South Region, Plovdiv Municipality
11:50 – 12:10 The role of RegiX in the process of inter-agency data exchange. The need for more municipal and central administrations to join RegiX. Regulation of access rules for registers, which collect data from several primary data administrators
Nikolay Minev, Director Information Systems and Interoperability Directorate, State e-Government Agency
12:10 – 12:30 The journey to government's digital transformation: keeping up with evolving citizen and businesses expectations
Boyan Boychev, CEO, BMG Data
12:30 – 12:50 Cloud electronic signature as a means of secure access to e-services
Demonstration of BORICA innovative solution

Ivan Velkov, Director “Product and service development”, BORICA
Krassimir Georchev, Director "Sales", BORICA
12:50 – 13:10 The Ultimate Solution for Remote Sites - Edge Computing + EcoStruxure
Eduard Bodor, Data Center BDM Central Europe, APC by Schneider Electric
13:10 – 13:30 Intensity of use of the National Customs Agency e-Services by citizens and business in 2018
Maia EnchevaState Expert in Directorate General ‘Information Systems and Analytical Activity’ of the National Customs Agency
13:30 – 14:30 Lunch​
Moderator: Ventseslav Kojuharov, "e-Government" Expert, National Association of the Municipalities of the Republic of Bulgaria
14:30 – 14:50 e-Government Apps in Istanbul
Esma DİLEK, IT Director of Istanbul Metropolitan Municipality
14:50 – 15:10 Integrated GIS Platform of MoI for support the activities of control, analysis and prevention for disasters and accidents supporting the central and local authorities
Eng. Mladen Petrov, Director "Communication and information systems" Directorate, Ministry of Interior
15:10 – 15:30 ACSTRE GIS 2019
Alexander Petkov, PhD, Director of Innovations and R&D, Acstre Software Group
Iliya Karkamov, Senior GIS Software developer Acstre Software Group
15:30 – 15:50 Providing the integrity and availability of data in critical situations - good lessons learnt  
Vladimir Stoev, Member of Cluster ITOS

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ESRI Acronis Acstre NDB APC by Schneider Electric Borica BMG ABBY Philip Morris Euroins Pixel Media New Business


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